Tag: online brand promotion
How can social media help a company with bad customer service?
If you have read our page on what is social media, you’ll know (or perhaps you knew already) one of the main reasons for investing time in social media is engagement with your customers. Dell’s example sets a good benchmark on how a company integrates social media tools into their business. Their next challenge is to [...]
Posted: June 23rd, 2009 under Customer Service, Social media.
Tags: Customer Service, online brand promotion, Social media
Comments: 1